Tuesday, May 09, 2006

Business Process Management Systems

An organized enterprise does not exist in a vacuum. Rather, it is dependent on its external environment. It is a part of larger systems such as the industry it belongs to, the economic system and society. Thus, the enterprise receives inputs, transforms them and exports the outputs to the environment. Clearly, an open-system model that includes interactions between the enterprise and its external environment describes any business or organization.
The inputs from the external environment may include people, capital and managerial skills, as well as technical knowledge and skills. In addition, various groups of people will make demands on the enterprise. For example, employees want higher pay, more benefits and job security. On the other hand, consumers demand safe and reliable products at reasonable prices. Suppliers want assurance that their products will be bought. Stockholders not only want a high return on their investment but also security for their money.
It is the task of managers to transform the inputs, in an effective and efficient manner, into outputs. Of course, the transformation process can be viewed from different perspectives. Thus, one can focus on such diverse enterprise functions as finance, production, personnel and marketing.
Communication is essential to all phases of the managerial process for two reasons. First, it integrates the managerial functions. For example, the objectives set in planning are communicated so that the appropriate organization structure can be devised. The second purpose of the communication system is to link the enterprise with its external environment, where many of the claimants are. For example, one should never forget that the customer, who is the reason for the existence of virtually all businesses, is outside a company. It is through the communication system that the needs of the customer are identified, and this knowledge enables the firm to provide products and services at a profit.
Business Process Management provides detailed information on Business Process Management, Business Process Management Software, Business Process Management Systems, Business Process Management Solutions and more. Business Process Management is affiliated with Corporate Performance Management Solutions.

Workforce Management Systems

Although organizations have much in common with one another, they differ in many ways. Some organizations are large, and some are small. Some operate in one product area, while others operate in many diversified areas. Some operate in a small geographical area, whereas others do business in many countries of the world. That’s where the role of workforce management systems comes into the fore. To cope with these varied objectives, strategies and situations, managers adopt different workforce management systems.
Departmentation is the process of dividing the organization into manageable subunits. The subunits are often referred to as departments, divisions or sections. Functional departmentation is the process of dividing the organization into units on the basis of the firm’s major activities. It involves grouping employees according to the broad tasks they perform. Normally, separate departments are created in workforce management systems for all the key activities of the business.
If the organization or given department is large, or as the organization grows, major departments can be subdivided. These sub-divisions are called derivative departments. The essential idea is to take advantage of specialization. As organizations are not static, they grow in size either by broadening its product line or by expanding geographically.
Further, as the size of the organization increases, some of the disadvantages become more apparent. The organization is forced to look for other systems in tune with the requirements. In such situations, managements will opt for various other types of departments, in focusing on the product or market. One of the most common ways in which businesses grow is by increasing the number of products they make and sell. If the organization is successful, several product lines may attain such high sales that they require a separate division.
Workforce Management provides detailed information on Workforce Management, Workforce Management Software, Workforce Management Solutions, Workforce Management Systems and more. Workforce Management is affiliated with Workflow Management.